Careers at BPS
Work where the hard accounts get approved.
Brother Processing Solutions builds payment infrastructure for cannabis, CBD, and Indigenous-owned businesses — the merchants most processors turn away. It is a small team doing work that visibly matters to the people we serve.
Why work here
A category that rewards people who stay.
You own your accounts
No call-centre scripts, no ticket queues to hide behind. The person who onboards a merchant is the person who picks up when that merchant calls.
A category most people avoid
Cannabis, CBD, and Indigenous-owned businesses get turned away by mainstream processors every day. Solving that is the whole job, and it is genuinely interesting work.
Small team, real ownership
We are small enough that what you build ships. You will not spend a quarter waiting on three layers of approval to change a process that is obviously broken.
Built to last, not to flip
BPS has been in cannabis payments since 2019 and in processing since 2014. We hire for people who want to still be here in five years.
Open roles
Where we're hiring.
Select a role to see what the day-to-day actually looks like. Apply to any of them at info@brotherprocessing.com.
Account Manager Client Success Montreal (hybrid) or Remote — Canada Full-time
Own a portfolio of cannabis and ancillary merchants from onboarding onward. You are their single point of contact for rates, equipment, settlement questions, and anything that goes sideways.
- Be the named contact for a book of active merchants across Canada and the US
- Review statements, spot pricing issues, and proactively fix what merchants have not noticed yet
- Coordinate terminal deployments, gateway setup, and processor escalations
- Grow existing accounts through added services and referrals
Business Development Representative Sales Montreal (hybrid) or Remote — Canada / US Full-time · base + commission
Open conversations with dispensaries, hemp retailers, and ancillary operators who are stuck with a processor that does not want their business.
- Prospect licensed cannabis retailers, CBD shops, and Indigenous-owned operators
- Run discovery calls and translate a merchant statement into a plain-language comparison
- Hand off cleanly to underwriting and stay involved through first transaction
- Work industry events and build referral relationships with consultants and POS resellers
Client Support Specialist Client Success Montreal (hybrid) or Remote — Canada Full-time
The voice on the other end when a terminal goes down on a Saturday. BPS answers 365 days a year, and this role is why that promise holds.
- Troubleshoot terminals, gateways, connectivity, and settlement questions
- Resolve issues directly wherever possible instead of routing them onward
- Document recurring problems so they get fixed at the source
- Support merchants in both English and French (an asset, not a requirement)
Hiring process
Four steps, no theatre.
01
Send us a note
Resume plus a short paragraph on why this category interests you. A real paragraph beats a polished cover letter.
02
Intro call
Thirty minutes with someone on the team you would actually work with. We explain the business honestly, including the hard parts.
03
Working conversation
We walk through a real scenario from the role — a merchant file, a support call, a pricing comparison. No trick questions, no unpaid projects.
04
Offer
References, an offer, and a start date. We move quickly once we know.
Get in touch
Tell us what you'd want to own.
Send a resume and a paragraph about why this industry interests you. If there is a fit, you will hear from a real person on the team — not an automated rejection three weeks later.
Let's build something
Your success
is our success.
Book a discovery call or speak directly with BPS. Either way you'll talk to a real person. Never wait on hold.